The Company agrees to provide a warranty for all
manufactured goods against faulty workmanship, materials or design for a
period of twelve (12) months from the date of despatch or 2000 operating
hours whichever is the sooner, after which all liability on the part of the
Company ceases.
Warranty does not apply when:
a) Defects arise from materials supplied by the purchaser
or from a design requested by the Purchaser;
b) Defects arise from normal wear and tear, corrosive
atmosphere, wllful damage or injury caused by lack of care, insufficient
inspection or maintenance, improper use of the goods, negligence or untrained
or unskilled use in the operation or storage of the Items;
c) The unit is operated outside the limits of the
specifications and design;
d) Unauthorised repairs, additions or alterations have been
attempted by the Purchaser;
e) Purchaser fails to immediately notify the Company in
writing of any defect or fault in the Items purchased or fails to provide full
details of any such failure or fault prior to returning the Items to the
Company; and
f) Failure attributable to fortuitous circumstances or
‘force majeure’.
Subject to the above conditions the Company will at its
option either repair, modify or replace goods that are defective provided that
the goods are returned to the Company’s Head Office at the Purchaser’s
cost within ten (10) days of the defect being reported.
The Company’s liability is wholly limited to the
original unit cost of the product sold. The Company will not be liable for any
injury, damage, expense or loss of profit, direct or consequential, arising
out of the use or installation of products supplied by the Company all of
which are supplied at the sole risk of the user. No back charging associated
with warranty claims will be accepted by the Company from the Purchaser.
In the case of goods not manufactured by the Company, the Company will,
if requested in writing by the Purchaser, make all reasonable endeavours to
assist the Purchaser to obtain from the manufacturer the benefit of any
guarantee or warranty which the manufacturer may have expressly given as to
the quality or fitness for any purpose of the goods. The fulfilment of this
undertaking shall constitute the Company’s sole responsibility in respect of
any faulty goods not manufactured by the Company.
The Company’s warranty provisions described herein are
stipulated for the benefit of the Purchaser only and are not intended for the
benefit of any third party.